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The impact of IT outsourcing

Outsourcing is something that we are learning about in present days, but is dates back to the 17th century. USA made its wagon covers and clipper ships sails in Scotland with raw materials that were imported from India. By 1830 England has such a developed textile industry, that even India couldn?t compete and outsourced that work to England. In East Asia, the Chinese and Japanese outsourced work to their conquered regions. This raises the question why is there so much focus on outsourcing now?

That question is easily answered. In early days of outsourcing, this phenomenon was remote and on a small scale. Now the outsourcing industry has reached the level of 400 billion dollars a year and therefore the focus is far greater than before. Some of the key factors that helped the integration of outsourcing in the world economy are globalization, the growth of the internet and the development of the information society in just about every part of the world.

Even though we find this phenomenon in every economical aspect, IT outsourcing plays a very important role. Since the explosive growth of the internet helped nations all over the world come together, the information technology became indispensable for the global economy. IT outsourcing is something that all major companies are using and can be viewed as something that will help developing nations have access to new technologies and also as something that will aid economical and social growth. Being a vital part of the outsourcing industry, if IT outsourcing was to suffer any kind of slump, this will affect global economy.

On a national scale, IT outsourcing is facing a lot of problems. Political pressure and lack of infrastructure in the countries that host it are just some of the problems IT outsourcing faces in the US. Apart from these, the unions now apply political pressure for banning outsourcing, because of the loss of jobs for Americans. These are just some problems outsourcing is facing.

The benefits of IT outsourcing are numerous. The most obvious one is reducing the costs of production. This is basically how it all started. But with cheap labor comes high security risk. There were a few unfortunate situations where the security was breached and that led to the downfall of the company?s popularity. Now, background checks are standard on all employees.

An unpleasant effect that outsourcing has is the relocation of jobs offshore. Individuals lose their jobs because people in other countries work for less money. However, generally speaking, offshore outsourcing created over 300 thousand jobs in the US in past years and this number will grow, but it is not very important to the people that already lost their jobs because of it.

That is basically what happens on national and global scale. What about the small and medium businesses? They also represent a major part of a nation?s economy and computers are part of their daily activities. Outsourcing for them cannot be done offshore. This is why outsourced computer support companies have been developed in US. Even though the costs for the latest technology are always increasing, it is indispensable for your business. A reputable outsourced computer support is something that will keep the costs low and the IT quality high.

An outsourced computer support company can help your business. IT must help you make decisions, take care of your customers or gain competitive advantage. An outsourced computer support company can help you gain insight on how the right technology will generate the right results.


Nothing should be judged in void. We cannot determine whether IT outsourcing is good or not for society, if we judge it alone, but if we look at the big picture, it is indispensable. Outsourcing is available for small to medium businesses as well through outsourced computer support companies.



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